Service Coordinator

Primary Responsibilities

• Facilitate the recruitment of General Practices into the OPC Quality Improvement programme and, where applicable, support practices’ enrolment onto other research studies
• Where required, support General Practices with patient recruitment in accordance with NHS information governance and UK Data Protection legislation.
• Update and maintain project delivery records, and produce monthly reports and other documentation.
• Support with data extractions for Quality Improvement programme and research projects
• Support with the delivery of OPC services as directed
• Managing company correspondence including phone enquiries.
• Represent the organisation at meetings, exhibitions, conference, education workshops and healthcare shows.
• Work as part of the OPC service team to maximise communication and build strong working relationships with practices

About Optimum Patient Care (OPC)

Optimum Patient Care (OPC) is a growing global company, predominantly operating in the United Kingdom and Australia while starting to expand its reach in the United States. With over 15 years of experience, our mission is to support best practice for chronic disease management and make a difference to patients, using real-life research.

OPC holds several large electronic medical record databases, including the International Severe Asthma Registry (www.isaregistries.org), the world’s largest database for severe asthma patients, comprising data from over 21 countries; Optimum Patient Care Research Database Australia (www.optimumpatientcare.org.au/opcrda); and the Optimum Patient Care Research Database (www.opcrd.co.uk).

The Optimum Patient Care Research Database is a real-world, longitudinal research database, to provide anonymised data for research purposes. It currently holds de-identified data for over 14 million patients and is a high-quality data source used regularly in clinical, epidemiological, and pharmaceutical research.