Receives and efficiently processes incoming and outgoing emergency and non-emergency pre-hospital service requests in a timely manner. Utilizes system status management for appropriate dispatch and coordination of emergency medical resources for all Parkview Health pre-hospital air and ground units. Provides medical information using protocol driven instructions. Possesses understanding of emergency dispatching programs, policies and procedures that prescribe how emergency and non-emergency patient care needs for ground and air transportation is assessed, evaluated and met. Coordinates information and resources with other public safety agencies.

Under direction, supervise, direct and coordinate several programatic aspects of a medical record department in a municipal hospital, medical center component, skilled nursing facility, ambulatory care facility or health care organization; performs related work.Examples of Typical Tasks:1. Supervise associate medical record specialists and other staff.2. Train subordinate medical record personnel and other professional administrative staff.3. Analyze clinical recourds for completeness and accuracy with regard to present and potential use.4. Perform monitoring activities which may include studies and audits for medical research and data quality control.5. Assign and reassign staff as necessary to meet work requirements.6. Confer with subordinates, oversee and evaluate their work performance.