The Senior Database Administrator (DBA) will work with Operations, Analytics and Technical teams to develop an understanding of data and information needs, identify solutions and improve the quality of service while providing support through the logical and physical design of databases and database infrastructure. Key Responsibilities: Install, design and maintain database system software and implement database security. Monitor and analyse database performance and ensure effective and efficient utilisation of database systems/processes. Maintain database dictionaries and support tools; develop and maintain accurate system documentation. Participate in the development and maintenance of strategic, architectural and tactical plans for the database and data warehouse environments; be conversant with, and cognisant of, the future direction of systems, how that direction impacts the company and how future and current database systems can be exploited for the company’s benefit. Provide technical leadership on database systems and solutions. Provide individual mentoring and training on databases and tools. Recommend, test, and evaluate new technologies, software tools, and required skill sets; recommend and implement improvements. Implement a Business Continuity solution for the database environment, including the installation and configuration of database software and replication processes. Maintain database infrastructure standards. Drive process improvements, taking data feeds from multiple sources, and managing the ETL process into the data warehouses. Monitor and analyse database performance and utilisation to identify and resolve any potential performance issues, capacity planning, and efficiency improvements. Provide metrics to the senior managers about the database and database team’s performance. Provide line management to a small team of database administrators.

The Senior Database Administrator (DBA) will work with Operations, Analytics and Technical teams to develop an understanding of data and information needs, identify solutions and improve the quality of service while providing support through the logical and physical design of databases and database infrastructure. Key Responsibilities: Install, design and maintain database system software and implement database security. Monitor and analyse database performance and ensure effective and efficient utilisation of database systems/processes. Maintain database dictionaries and support tools; develop and maintain accurate system documentation. Participate in the development and maintenance of strategic, architectural and tactical plans for the database and data warehouse environments; be conversant with, and cognisant of, the future direction of systems, how that direction impacts the company and how future and current database systems can be exploited for the company’s benefit. Provide technical leadership on database systems and solutions. Provide individual mentoring and training on databases and tools. Recommend, test, and evaluate new technologies, software tools, and required skill sets; recommend and implement improvements. Implement a Business Continuity solution for the database environment, including the installation and configuration of database software and replication processes. Maintain database infrastructure standards. Drive process improvements, taking data feeds from multiple sources, and managing the ETL process into the data warehouses. Monitor and analyse database performance and utilisation to identify and resolve any potential performance issues, capacity planning, and efficiency improvements. Provide metrics to the senior managers about the database and database team’s performance. Provide line management to a small team of database administrators.

Does supporting world-class research and improving lives of patients excite you? Optimum Patient Care (OPC) is looking for a highly motivated and proficient Database Administrator. You will be part of our Database Team, providing administration and support to an ever-growing estate of Databases, one of which is our OPC Research Database containing over 15 million patient records. This is a fantastic opportunity to play your part in improving the health outcomes of patients through large scale clinical services and supporting important research which has been proven to impact clinical management and improve patient care. Key Responsibilities: Working within a newly formed Database Team alongside other IT Support teams with some of the below key responsibilities: Work closely with Data Analysts to identify and implement new solutions against business requirements and provide query support/ best practice knowledge. Monitor and analyse database performance and utilisation to identify and resolve any potential performance issues, capacity planning, and efficiency improvements. Review and optimise T-SQL code and database design to drive efficiency. Proactively monitor and respond to database alerts or identify areas for improvement in relation to monitoring. Creation and management of Security Access privileges whilst ensuring that the principle of least privilege is being adhered to. Ensuring backups are being performed and that completed backups are routinely tested; performing ad-hoc backup and restore requests. Contribute to and maintain technical documentation and operating procedures.

Summary Does supporting world-class research and improving lives of patients excite you? Optimum Patient Care (OPC) is looking for a highly motivated individual to join our Engagement and Operations team in the role of Engagement Coordinator. This is a fantastic opportunity to play your part in improving the health outcomes of patients through large scale clinical services and supporting important research which has been proven to impact clinical management and improve patient care. MAIN DUTIES AND RESPONSIBILITIES 1) Work closely with the operations team to manage engagement with our OPC Network healthcare sites to establish and maintain strong working relationships. 2) Contribute to and successful delivery of stakeholder engagement plans in accordance with the overarching stakeholder experience and engagement strategy. 3) Contribute to researching, creating, writing and delivering communications and engagement plans for the clinical research project managers. 4) Monitor, measure, manage and report all OPC engagement activities and pipeline. 5) Work collaboratively with other members of the project team, liaising with project managers and service coordinators. 6) Ensure accurate audit trail maintained of all stakeholder engagement and activities are recorded on an engagement database. 7) Contribute to implementing an appropriate communication and engagement strategy: identifying key stakeholders and, where required, establishing and maintaining their support of the project. 8) Recruit and coordinate GP sites throughout the research process, ensuring professional relationships and regular communication with all participating GP sites. 9) To carry out other appropriate delegated duties as required.

Primary Responsibilities Facilitate the recruitment of General Practices into the OPC Quality Improvement programme and, where applicable, support practices’ enrolment onto other research studies Where required, support General Practices with patient recruitment in accordance with NHS information governance and UK Data Protection legislation. Update and maintain project delivery records, and produce monthly reports and other documentation. Support with data extractions for Quality Improvement programme and research projects Support with the delivery of OPC services as directed Managing company correspondence including phone enquiries. Represent the organisation at meetings, exhibitions, conference, education workshops and healthcare shows. Work as part of the OPC service team to maximise communication and build strong working relationships with practices About Optimum Patient Care (OPC) Optimum Patient Care (OPC) is a growing global company, predominantly operating in the United Kingdom and Australia while starting to expand its reach in the United States. With over 15 years of experience, our mission is to support best practice for chronic disease management and make a difference to patients, using real-life research. OPC holds several large electronic medical record databases, including the International Severe Asthma Registry (www.isaregistries.org), the world’s largest database for severe asthma patients, comprising data from over 21 countries; Optimum Patient Care Research Database Australia (www.optimumpatientcare.org.au/opcrda); and the Optimum Patient Care Research Database (www.opcrd.co.uk). The Optimum Patient Care Research Database is a real-world, longitudinal research database, to provide anonymised data for research purposes. It currently holds de-identified data for over 14 million patients and is a high-quality data source used regularly in clinical, epidemiological, and pharmaceutical research.

Primary responsibilities Provide an efficient and effective clerical and administrative support service to a designated team in accordance with OPC policies and procedures. Prepare and distribute agendas, take, and distribute, minutes of meetings. Support project management teams as required. Participate in Research and Compliance activities as directed. Organise and plan events as directed. Act as a point of contact for the team, dealing with complex queries from stakeholders. Undertake all administrative duties such as managing the electronic diary for the department, dealing with incoming calls and messages, photocopying, and sorting and prioritising mail and e-mail. Run and collate reports. Develop and maintain effective electronic and paper filing systems to ensure that information is kept securely. Responsible for ordering stationery and consumables. To carry out other appropriate delegated duties as required. About Optimum Patient Care (OPC) Optimum Patient Care (OPC) has been supporting chronic disease management and research in primary care for over 15 years. We are a not-for-profit social enterprise providing a range of quality improvement services to over 900 GP surgeries across England, Scotland, Wales and Northern Ireland. Our services include clinical audit and quality improvement programmes, IG-compliant data extraction services, and research support services. They are provided at no cost to participating practices and freely available to all GP surgeries across the UK. Our anonymised research database – OPC Research Database (OPCRD), is one of the largest electronic health record databases in the world for research use, with over 14 million anonymised patients.

Senior Data Analyst Does supporting world-class research and improving the lives of patients excite you? Our dynamic and internationally recognised research company Optimum Patient Care is looking for a highly motivated data analyst to join our data team. In this role you will be working alongside our research and operational teams based in Cambridge. This is a fantastic opportunity to gain experience within an internationally recognised research organisation involved in the analysis and dissemination of data from large-scale observational studies and pragmatic randomised controlled trials. The successful candidate will have experience of working in health research data, have a high attention to detail and strong time management skills. Primary responsibilities: Provide database support using structured query language (SQL). Advise internal team members and external clients on study database(s) content. Engage in building and maintaining data dictionaries and system technical documentation. Undertake quality checks to assure high standards of data and code. Contribute to data analyses as required for research projects. Maintain compliance with information governance and company policies. About the Optimum Patient Care Optimum Patient Care has been supporting chronic disease management and research in primary care for over 15 years. We are a not-for-profit social enterprise which provides a range of services to over 900 GP surgeries across England, Scotland, Wales and Northern Ireland. Our services include clinical audit and review services, IG-compliant data extraction services, and research support services. Our services are provided at no cost to participating practices and freely available to all GP surgeries across the UK. Our anonymised research database, OPC Research Database (OPCRD), is one of the largest electronic health record databases in the world for research use, with over 14 million anonymised patients.

We looking for a highly motivated and proficient Global Database Manger to join our global team. The role offers the opportunity to lead on the management of the company's global databases for use by academic and commercial clients. You will manage and oversee the infrastructure of the databases, manage project requests through the necessary approval processes, extract the required datasets from the systems, and ensure all data is de-identified prior to use for research purposes. You will work alongside the Operations, IT, Technical, Data and Research teams based in the UK, Singapore and Brisbane. This is a full time opportunity, based at our offices in Oakington, Cambridge. Please send your application to: [email protected] Key Responsibilities: Work across the global database teams to ensure infrastructure and systems are in place to deliver high quality data into the business Drive process improvements, taking data feeds from multiple sources, and managing the ETL process into the data warehouses Ensure that all data contained is accurate, up-to-date, and complete Responsible for the design and creation of reporting tools to support the team’s needs and decision making Ensure the clients and research teams are provided with the data in a timely manner Monitor and analyse database performance and utilisation to identify and resolve any potential performance issues, capacity planning, and efficiency improvements Keep up-to-date with current techniques and develop a technical strategy for the company Provide metrics to the executives about the database and database team’s performance and contract KPIs with third party providers Support team members on data issues and problem resolution Provide line management to a small team of database administrators Work alongside the Global and Country Data Analytics Managers to identify and implement new solutions against business requirements and provide query support/ best practice knowledge

We are looking for a highly motivated Project Administrator to join our research team. The successful candidate will work alongside our research, statistical and database teams on the International Severe Asthma Registry (ISAR). ISAR is the largest global research database on severe asthma patients, with data being provided from over 25 countries. The successful candidate will have a high attention to detail, a proactive approach and strong organisational and time management skills. Experience of working directly with health research data (clinical trials and/or registries) would be an advantage.  This is a fantastic opportunity to gain experience within an internationally recognised research organisation involved in the development and delivery of large-scale observational studies and pragmatic randomised controlled trials, including quality improvement. The successful candidate will become an integral part of our wider international team of researchers, clinicians, statisticians, and database technologists. This role will be based at our Cambridge office. Please send your application to [email protected] Primary responsibilities: Develop and review documentation including agreements, information sheets, training materials, presentations, and other resources Manage and respond to project related email, liaising with both internal and external project stakeholders Provide extensive administrative support to the Project Team Assist in the preparation of scheduled reports for external and internal stakeholders Arrange project and staff meetings, ensuring timely dissemination of minutes and actions Responsible for complex diary management which requires interaction with senior personnel both internally and externally Opportunity to attend international congresses across Europe and the United States

Does supporting world class research and improving lives of patients excite you? Our dynamic and internationally recognised research company Optimum Patient Care (OPC) is looking for a highly motivated Service Coordinator to join our Delivery Team normally based in Oakington, Cambridge. Please send your application to [email protected] Primary Responsibilities Facilitate the recruitment of General Practices into the OPC Quality Improvement programme and, where applicable, support practices’ enrolment onto other research studies Where required, support General Practices with patient recruitment in accordance with NHS information governance and UK Data Protection legislation. Update and maintain project delivery records, and produce monthly reports and other documentation. Support with data extractions for Quality Improvement programme and research projects Support with the delivery of OPC services as directed Managing company correspondence including phone enquiries. Represent the organisation at meetings, exhibitions, conference, education workshops and healthcare shows. Work as part of the OPC service team to maximise communication and build strong working relationships with practices