Direct Employer
Identifying, developing, and establishing profitable business opportunities for Intl. SOS operations in Nigeria. Frequent travel to meet with prospects, clients, and partners as well as participate in business events. Managing the sales process: Identifying business opportunities, generating proposals and pricing, negotiating contracts, sealing deals, and coordinating the mobilization of the services. Account management: Close client relationship management to maximize contract renewal and upselling of the entire range of Intl. SOS products and services
Direct Employer
Provide Tier 2 and above support on incident responses and resolutions. Manage frontline email and chat queries and support for customers. Research, diagnose, troubleshoot and identify solutions to resolve system issues. Review product issues and feature requests escalated to your office, ensure unresolved issues are assigned to appropriate internal teams. Manage unexpected outages and downtime. Restore the application and service operation as quickly as possible to minimize the impact to customer business operations. Provide prompt and accurate feedback to customers; ensure all issues are properly logged. Track and provide updates on support issues in alignment with the CRM software. Collaborate and coordinate with internal teams for deployment of application upgrades and enhancements Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Conduct trial and pretrial consultations with qualified potential customers as assigned. Handle phone calls, product demonstrations, and customer walk through as required. Collate, prioritize, and elaborate on bugs and improvements so they are more easily actioned. Work with designed guidelines, framework and instructions in order to set up a system or fix a fault.
Direct Employer
Provide Tier 2 and above support on incident responses and resolutions. Manage frontline email and chat queries and support for customers. Research, diagnose, troubleshoot and identify solutions to resolve system issues. Review product issues and feature requests escalated to your office, ensure unresolved issues are assigned to appropriate internal teams. Manage unexpected outages and downtime. Restore the application and service operation as quickly as possible to minimize the impact to customer business operations. Provide prompt and accurate feedback to customers; ensure all issues are properly logged. Track and provide updates on support issues in alignment with the CRM software. Collaborate and coordinate with internal teams for deployment of application upgrades and enhancements Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Conduct trial and pretrial consultations with qualified potential customers as assigned. Handle phone calls, product demonstrations, and customer walk through as required. Collate, prioritize, and elaborate on bugs and improvements so they are more easily actioned. Work with designed guidelines, framework and instructions in order to set up a system or fix a fault. Provide prompt and accurate feedback to appropriate internal teams and customers. Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Direct Employer
Provide Tier 2 and above support on incident responses and resolutions. Manage frontline email and chat queries and support for customers. Research, diagnose, troubleshoot and identify solutions to resolve system issues. Review product issues and feature requests escalated to your office, ensure unresolved issues are assigned to appropriate internal teams. Manage unexpected outages and downtime. Restore the application and service operation as quickly as possible to minimize the impact to customer business operations. Provide prompt and accurate feedback to customers; ensure all issues are properly logged. Track and provide updates on support issues in alignment with the CRM software. Collaborate and coordinate with internal teams for deployment of application upgrades and enhancements Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Conduct trial and pretrial consultations with qualified potential customers as assigned. Handle phone calls, product demonstrations, and customer walk through as required. Collate, prioritize, and elaborate on bugs and improvements so they are more easily actioned. Work with designed guidelines, framework and instructions in order to set up a system or fix a fault. Provide prompt and accurate feedback to appropriate internal teams and customers. Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Staffing Company
This individual should have a good foundational knowledge of data analytics and secondary research, expertise in analysis and dashboard creation, acquired preferably from biopharma/biomanufacturing settings. Life Sciences / Pharma / Healthcare experience would also be relevant. This role requires a combination of technical analytics along with a strong business understanding of the marketing organization. A strong capability in the area of data analytics tools to drive marketing & commercial related business decisions is needed. We are looking for solid communication and presentation skills in this role, particularly to senior stakeholder groups. Experience of leading teams would be pertinent.Key responsibilities include (but are not limited to):Lead & own analytic programmesRegular communication with senior business stakeholdersExpertise in data analysis and secondary researchComfortable with big data, creative in presentations, pulling together insights from a variety of sourcesExperience working in a BioPharma / Pharma company (preferred)Understanding the BioProcess/BioPharma market would be an added advantage
Direct Employer
Contacting potential clients to establish rapport and arrange meetings.Planning and overseeing new marketing initiatives.Researching organizations and individuals to find new opportunities.Increasing the value of current customers while attracting new ones.Finding and developing new markets and improving sales.Attending conferences, meetings, and industry events.Developing quotes and proposals for clients.Developing goals for the development team and business growth and ensuring they are met.Training personnel and helping team members develop their skills.
Direct Employer
Under varying levels of direction and expertise, is responsible for the on-going assessment, design, and development and implementation of corporate –wide clinical systems. The analyst should have deep knowledge of inpatient clinical workflows, and use that expertise to inform their work. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources, distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations.PRINCIPAL DUTIES AND RESPONSIBILITIES:• Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.• Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards.• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.• Define external interfaces, constraints, quality issues and other non-functional requirements.• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.• Partner with project managers to complete requirements documentation in accordance with project schedule.• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and ex
Staffing Company
Hiring for R1crm(US Healthcare)Must have GraduateMust have Good communication skillsMust be comfortable with US ShiftsShould be good in client relation maintainingServe Client over calls at first attempt
Staffing Company
Job Title Promotions Analyst Location Maidenhead UK Reporting to Regional Promotions Analyst Position Description Summary The Consumer EAME Centre of Excellence has responsibility for providing accounting services, business analytics and reporting for Finance and other functions in 25 countries across the Consumer EAME region. The company Consumer EAME has sales of over $4 bn. & sells approximately 100 different brands. This role is a key part of the EAME Commercial Accounting team, which is responsible for accurate accounting and reporting of sales and customer spend waterfall (gross sales to net trade sales) of the countries serviced by the COE. Key Responsibilities Process responsibilities: • Accurately input, monitor and reconcile promotion conditions for the local markets, according to the appropriate market conditions. • Accurately process claims through the SAP Rebate system. • Communicate and follow up on issues identified, working with stakeholders through to resolution. • Proactively support Finance colleagues in local markets on topics under his / her responsibility. • Suggest, lead and participate in process improvement projects within the commercial accounting team and other teams within the CoE. • Participate in team discussions regarding standardisation of processes across the region and take an active role in pursuing these goals. • Relationship building with local market finance and sales teams will be a key part of this role. • SOX/ Audit Ensure compliance with relevant internal controls and standard operating procedures in order Assist with the requirements of internal and external auditors Compliance Statement: • Ensure strong internal controls are in place, in order to achieve “adequate” internal and external audit ratings. • Accurate and timely month-end reporting. Meet all corporate and regional deadlines.
Staffing Company
Three to five years dot Net experienced persons to be stationed at Singapore as business analysis for Client Company with an excellent salary package to start with between 2.5 k to 3 k SGD per month