Medical Secretary

Medical secretaries play a crucial role in the smooth operation of a doctor's or health professional's office. They are responsible for performing various clerical duties and providing administrative support to physicians, medical staff, and patients. Throughout the day, they interact with the public, answering phone calls, scheduling appointments, and welcoming patients. Their extensive knowledge of medical terminology, health insurance regulations, and medical billing procedures enables them to effectively carry out their responsibilities. General Responsibilities: 1. Represent physicians by screening incoming telephone calls and accurately recording and transmitting messages. 2. Schedule, receive, and announce patients and visitors according to the established schedule. 3. Ensure physician productivity by maintaining calendars, scheduling patient appointments, physician consultations, professional meetings, conferences, teleconferences, and travel arrangements. 4. Arrange referrals to other healthcare providers as necessary. 5. Schedule appointments for consultations and diagnostic testing, ensuring efficient use of resources. 6. Prepare various medical documents such as reports, summaries, patient histories, operative notes, manuscripts, and correspondence. 7. Generate revenues by completing direct patient and third-party billing, monitoring accounts receivables, and initiating collection calls and reminders. 8. Maintain strict confidentiality of patient information to protect their privacy and uphold professional standards. 9. Adhere to hospital policies and procedures, as well as federal, state, and local requirements, to ensure the safety and well-being of the healthcare community. 10. Enhance the reputation of the physician's office by taking ownership of tasks, accommodating new and unique requests, and seeking opportunities to add value to job accomplishments.